Shipping and Return Policy
Shipping & Handling
» Contiguous U.S.A. Pricing:
$00.00 - $20.00 — $6.95
$20.01 - $30.00 — $8.95
$30.01 - $45.00 — $9.95
$45.01 - $60.00 — $10.95
$60.01 - $75.00 — $12.95
$75.01 - $95.00 — $13.95
$95.01 - $99.94 — $15.95
$99.95 + Shipping is FREE: for internet orders only and within the Contiguous USA.
Mail and Phone Orders:
$95.01 - OVER — $15.95
USA and International Customers should expect delivery delays.
As of March 16th, 2020, due to the Pandemic, we are not able to add to or amend an order once it is submitted. Orders will not be shipping for 4-8 business days. Please be patient with us as we stay open to serve you and process your orders as quickly as we can during this pandemic. If we are delayed we are asking for your patience as we are doing our best to serve you.
International: USPS can no longer accept or deliver international mail to several countries due to COVID-19 service impacts. See all countries with temporary service and guaranteed-delivery suspensions. Read More
Money Back Guarantee
We want you to be completely satisfied. That's why we offer a 30-Day Money Back Guarantee.
If you are not happy with your purchase return the products in their original packaging within 30 days for a refund for the original cost of the product. Sorry, original and return shipping charges are not refundable. Returns may be sent Insured US Mail to our PO Box. This offer does not apply to the Radiac Unit (due to its unique custom construction), the Baar Wet Cell Battery, Violet Ray and Applicators, Charred Oak Kegs, DVD's and Books. These items are not returnable. Please contact our Customer Service Department if you have any questions. Some items may require an RMA (Return Merchandise Authorization) approval number. Restocking Fee may apply.
Most orders are processed within 1 to 2 business days (Monday through Friday) after receipt. Express delivery (UPS Next Day Air and 2nd Day Air) is available and costs vary with the weight and destination of your package. A physical street address is required for UPS Next Day Air and UPS 2nd Day Air packages. You must place your order by 1:00 PM Eastern Standard Time Monday - Friday to receive your shipment by the next or 2nd business day. UPS does not deliver on Saturdays, Sundays or on National and Federal holidays. UPS does not include the day a package is picked up for shipment as included in the guarantee delivery date. All orders placed after 1:00 PM EST will leave our shipping facility on the next business day. Sorry, expedited shipping is not available for shipments to any location outside the USA, U.S. Territories, PO Boxes, or APO/FPO addresses. Please allow additional time for shipments to these locations. The UPS Service Guarantee (Expedited Shipping) does not apply when transportation networks are disrupted due to events of severe weather. Liquids are not permitted for transport to military addresses (APO/AE, FPO/AE, etc.). Orders shipped to a Post Office Box may incur added charges depending on package weight. We will reply by email, if additional shipping charges are applicable.
Baar Products Holiday Schedule:
Our customer service and shipping departments will be closed in observance of the following holidays. Orders may still be placed on these holidays, but orders will be shipped the following business day(s):
- New Year's Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Black Friday
- Christmas Eve
- Christmas Day
High Value Shipping
Packages valued over $300 will require a signature, and must ship to the credit/debit card's billing address. Please be sure that you are available for delivery. Non-deliverable orders returned to Baar Products will incur a delivery charge.
Shipping To Multiple Addresses
The shopping cart does not currently allow you to ship to more than one address at a time. If you would like to ship to multiple addresses, please call Customer Service at 1-800-269-2502. If you prefer to place your multiple ship order(s) online, you will have to submit each order separately.
We provide free shipping only for internet orders carrying a subtotal of $99.95 or more, shipping to the Contiguous US via Ground service. Shipments to AK, HI, PR, GU, VI, APO and FPO do not qualify for free shipping. Must ship to physical street addresses. Offer not valid on call-in, mail-in, or wholesale program orders, or orders with a weight of more than 50 lbs.
Prior to ordering, we advise that you confirm with your country's customs office that the products you wish to order are permitted for import, as we are unable to refund shipping/handling charges for orders refused by international customs. A 20% restocking fee will be applied to the product total on returned orders. All orders are shipped Airmail. Please note that shipping/handling costs are determined by package weight, destination and insurance. We do not pay for your country's imports taxes and duties, and they will be collected upon delivery. Our website will provide airmail shipping costs through the US Post Office. Select either Priority Mail International for an estimated delivery time of 6 to 10 business days from the package ship date. Select Express Mail International for an estimated delivery time of 3 to 5 business days. Please note that these are estimated delivery times, as there may be delays through International customs offices when processing the package.
Additional Delivery and Handling
Shipments to AK, HI, PR, GU, VI, APO and FPO and Post Office Box addresses may be assessed additional shipping/handling charges based on package weight, insurance and destination. Shipments to AK, HI, PR, GU, VI, APO and FPO do not qualify for free shipping. Orders of 50 pounds or more will be assessed additional charges. We will reply by email if additional charges are applicable.
Please note that a 20% restocking fee in addition to return package postage will apply to orders that have been shipped and either been refused or unclaimed by either the package receiver or International Customs Office. Those packages shipping Expedited or International delivery will be issued an actual charge of the return cost of the package in addition to a 20% restocking fee. This does not apply to packages damaged during delivery. Shipping/Handling charges are non-refundable.